Cloud IVR
Build interactive voice menus and self-service flows in a visual builder or with markup — no telephony hardware required.
- 40%
- fewer agent calls
- 0
- hardware needed
- 45+
- languages
<Response>
<Gather numDigits="1" action="/route">
<Say>Press 1 for sales, 2 for support.</Say>
</Gather>
<Dial>+919000000000</Dial>
</Response>Everything you need to ship Cloud IVR
Visual flow builder
Drag-and-drop menus, prompts, and branching without writing code.
Smart routing
Route by input, time of day, language, or caller data to the right team.
Text-to-speech
Natural multilingual prompts, or upload your own studio recordings.
Self-service
Let callers check status, pay, or authenticate without an agent.
Built for how you use Cloud IVR
- Call deflection
- Department routing
- Self-service menus
- Business-hours flows
SLA
45+
languages
Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.
Common questions
Do I need a PBX?
No — the IVR runs entirely in the cloud and connects to your numbers.
Can it connect to my CRM?
Yes — pull caller data via webhooks to personalize the flow.
More Voice products
Every Conversa product shares the same API, dashboard, and billing.
Ready to launch Cloud IVR?
Get API keys in minutes. Pay only for what you use.