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Call Recording

Call Recording

Record calls on demand or account-wide, with secure storage, transcription, and consent controls built in.

AES-256
encryption
dual
channel audio
auto
transcription
bash
curl -X POST https://api.conversa.in/v1/calls/$CALL_ID/recordings \
  -H "Authorization: Bearer $API_KEY" \
  -d channels="dual" \
  -d transcribe="true"
Capabilities

Everything you need to ship Call Recording

01

On-demand or always

Start recording mid-call or record every call by policy.

02

Dual-channel

Separate caller and agent audio for cleaner transcription and QA.

03

Transcription

Automatic speech-to-text with searchable transcripts in the dashboard.

04

Secure & compliant

Encrypted storage, retention rules, and consent prompts for compliance.

Use cases

Built for how you use Call Recording

  • Quality assurance
  • Compliance & disputes
  • Agent coaching
  • Meeting notes

SLA

auto

transcription

Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.

FAQ

Common questions

Where are recordings stored?

In encrypted Conversa storage, or export to your own bucket via webhook.

Does it handle consent?

Yes — play a configurable consent announcement before recording begins.

One platform

More Voice products

Every Conversa product shares the same API, dashboard, and billing.

Ready to launch Call Recording?

Get API keys in minutes. Pay only for what you use.