Rich Communication Services

RCS API

Upgrade SMS to branded, verified, interactive messaging with carousels, suggested replies, and read receipts.

3.2x: higher CTR vs SMS
1B+: reachable devices
100%: SMS fallback

json

POST /v1/rcs/messages
{
  "to": "+919000000000",
  "agent": "conversa_official",
  "richCard": {
    "title": "Your order shipped",
    "media": "https://cdn.conversa.in/box.jpg",
    "buttons": ["Track", "Support"]
  }
}

Capabilities

Everything you need to ship RCS

Verified sender

Branded agent with logo, color, and the verified checkmark customers trust.

Rich cards & carousels

Images, video, product carousels, and suggested actions inline.

Read & delivery receipts

Know exactly when a message is delivered and read, plus typing indicators.

SMS fallback

Automatically fall back to SMS when a device is not RCS-capable.

Explore

RCS products

Purpose-built RCS products, all on one API, dashboard, and bill.

RCS Business Messaging

Send rich, branded, interactive messages to Android devices over RCS. Deliver images, buttons, and read receipts natively — no app install required.

Verified Sender

Register your brand as a verified RCS agent with a blue checkmark, logo, and business profile. Build trust and cut impersonation before the first message.

Rich Cards & Carousels

Ship visually rich cards and swipeable carousels inside the chat. Combine media, titles, and buttons to turn messages into a shoppable experience.

Suggested Actions

Add tappable reply chips and action buttons that guide customers to the next step — reply, call, open a map, or launch a link without typing.

RCS Campaigns

Launch large-scale RCS broadcast campaigns with audience targeting, scheduling, and throttling. Reach millions with rich, personalized messages.

Two-Way Messaging

Hold real conversations over RCS. Receive inbound replies via webhooks and respond in real time to power support, sales, and interactive bots.

SMS Fallback

Guarantee delivery on every message. When a device or network lacks RCS support, we automatically downgrade to SMS with no extra code.

RCS Analytics

Measure every message with real-time analytics. Track delivery, reads, taps, and conversions across agents and campaigns from a single API.

Use cases

Built for how you use RCS

Order updates
Appointment reminders
Conversational commerce
Two-way support

Service Level Agreement

100%

SMS fallback

Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.

FAQ

Common questions

What if the user has no RCS?

Messages fall back to SMS automatically — you only integrate once.

How do I get verified?

We handle carrier and Google agent verification during onboarding.

One platform

Add another channel in minutes

Every Conversa product shares the same API, dashboard, and billing.

Customer Journey Builder

Ready to launch RCS?

Get API keys in minutes. Pay only for what you use. No contract required.

Contact sales Open console