Suggested Actions
Add tappable reply chips and action buttons that guide customers to the next step — reply, call, open a map, or launch a link without typing.
- 2x
- response rate
- 11
- chips per message
- <1s
- tap latency
curl -X POST https://api.conversa.in/v1/rcs/messages \
-H "Authorization: Bearer $API_KEY" \
-H "Content-Type: application/json" \
-d '{
"to": "+919000000000",
"content": { "text": "How can we help?" },
"suggestions": [
{ "reply": { "text": "Track order", "postback": "TRACK" } },
{ "action": { "text": "Call us", "dial": "+18005550100" } }
]
}'Everything you need to ship Suggested Actions
Suggested replies
Offer tappable quick-reply chips so users respond in one touch.
Action buttons
Trigger calls, maps, calendar events, or URLs straight from the chat.
Postback events
Receive structured payloads on tap to route logic without free text.
Guided journeys
Chain suggestions to steer customers through a step-by-step flow.
Built for how you use Suggested Actions
- Quick replies
- Click-to-call
- Open maps
- Appointment booking
SLA
<1s
tap latency
Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.
Common questions
What actions are supported?
Dial, open URL, view location, share location, and create calendar events.
How do I know which chip was tapped?
Each reply carries a postback payload delivered to your webhook on tap.
More RCS products
Every Conversa product shares the same API, dashboard, and billing.
Ready to launch Suggested Actions?
Get API keys in minutes. Pay only for what you use.