Reply Templates
Canned Responses
Answer common questions instantly with saved, reusable replies.
- 60%
- less typing
- 2x
- reply speed
- 99.99%
- uptime SLA
bash
curl -X POST https://api.conversa.in/v1/inbox/canned-responses \
-H "Authorization: Bearer $API_KEY" \
-d shortcut="/hours" \
-d body="We are open 9am to 6pm IST."Capabilities
Everything you need to ship Canned Responses
01
Quick shortcuts
Insert full replies with a short keyword.
02
Dynamic variables
Personalize templates with customer details automatically.
03
Shared library
Keep replies consistent across the whole team.
04
Multilingual
Store approved responses in every language you support.
Use cases
Built for how you use Canned Responses
- FAQs
- Greetings
- Order updates
- Policy replies
SLA
99.99%
uptime SLA
Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.
FAQ
Common questions
Can templates include customer data?
Yes — use variables to personalize each reply.
Are templates shared across the team?
Yes — maintain one consistent library for everyone.
One platform
More Omnichannel Inbox products
Every Conversa product shares the same API, dashboard, and billing.
Ready to launch Canned Responses?
Get API keys in minutes. Pay only for what you use.