Contact Center as a Service
Cloud Contact Center
Stand up a complete cloud contact center in days, not months.
- 190+
- countries
- 0
- hardware
- 99.99%
- uptime SLA
bash
curl -X POST https://api.conversa.in/v1/contact-center/queues \
-H "Authorization: Bearer $API_KEY" \
-d name="Billing" \
-d channels="voice,chat"Capabilities
Everything you need to ship Cloud Contact Center
01
All channels
Handle voice, chat, email, and messaging together.
02
Instant scaling
Add agents and lines on demand with no hardware.
03
Built-in IVR
Greet and route callers with programmable menus.
04
Unified reporting
Track every interaction across channels in one place.
Use cases
Built for how you use Cloud Contact Center
- Support centers
- Sales desks
- Helplines
- Seasonal spikes
SLA
99.99%
uptime SLA
Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.
FAQ
Common questions
How fast can we go live?
Most teams launch in days using the API or console.
Can we scale for seasonal peaks?
Yes — add agents and capacity instantly, then scale down.
One platform
More Contact Center products
Every Conversa product shares the same API, dashboard, and billing.
Ready to launch Cloud Contact Center?
Get API keys in minutes. Pay only for what you use.