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Grounding & RAG

Knowledge Base

Ground your AI in your own documents. Upload content and Conversa retrieves the right passages so agents answer accurately with citations — no hallucinations.

<300ms
retrieval
40+
file formats
100%
cited answers
bash
curl -X POST https://api.conversa.in/v1/ai/knowledge/sources \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "kb_id": "kb_docs",
    "type": "url",
    "source": "https://help.yourco.com/returns"
  }'
Capabilities

Everything you need to ship Knowledge Base

01

Retrieval-augmented answers

Agents pull relevant passages from your content at query time.

02

Cited responses

Every answer links back to the source document for trust and audit.

03

Any format

Ingest PDFs, web pages, docs, and help centers with automatic chunking.

04

Always current

Re-sync sources so answers reflect your latest content automatically.

Use cases

Built for how you use Knowledge Base

  • Support grounding
  • Internal knowledge
  • Policy Q&A
  • Product documentation

SLA

100%

cited answers

Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.

FAQ

Common questions

How do you prevent hallucinations?

Answers are grounded in retrieved passages and cite sources, so agents stay within your documents.

How often is content refreshed?

Set a re-sync schedule or trigger updates via API whenever your source content changes.

One platform

More AI products

Every Conversa product shares the same API, dashboard, and billing.

Ready to launch Knowledge Base?

Get API keys in minutes. Pay only for what you use.