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Interactive Messages

Interactive Messages

Turn conversations into guided experiences. Send reply buttons, list menus, and call-to-action links that let customers act in a tap — no typing, no drop-off.

3x
higher response rate
10
list options max
<1s
tap-to-payload
bash
curl -X POST https://api.conversa.in/v1/whatsapp/interactive \
  -H "Authorization: Bearer $API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+919000000000",
    "type": "button",
    "body": "How can we help today?",
    "buttons": ["Track order", "Talk to agent", "Browse deals"]
  }'
Capabilities

Everything you need to ship Interactive Messages

01

Reply buttons

Offer up to three tappable choices so customers respond without typing.

02

List menus

Present sectioned option lists for menus, categories, or booking slots.

03

CTA links

Attach trusted call-to-action buttons that open URLs without leaving the chat.

04

Structured replies

Receive clean payload IDs on tap for reliable routing and automation.

Use cases

Built for how you use Interactive Messages

  • Support menus
  • Appointment booking
  • Order tracking
  • Feedback surveys

SLA

<1s

tap-to-payload

Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.

FAQ

Common questions

How many buttons can I send?

Up to three reply buttons per message, or a list menu with up to ten options across sections.

How do I handle a tap?

Each choice returns a unique payload ID via webhook, so you can route the reply automatically.

One platform

More WhatsApp products

Every Conversa product shares the same API, dashboard, and billing.

Ready to launch Interactive Messages?

Get API keys in minutes. Pay only for what you use.