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Flow Insights

Journey Analytics

See how customers move through every journey and where they drop off.

real-time
dashboards
3x
conversion lift
99.99%
uptime SLA
bash
curl -X GET https://api.conversa.in/v1/journeys/j_123/analytics \
  -H "Authorization: Bearer $API_KEY"
Capabilities

Everything you need to ship Journey Analytics

01

Step-level metrics

Track entries, conversions, and exits per step.

02

Drop-off analysis

Pinpoint exactly where customers leave.

03

Conversion goals

Measure journeys against the outcomes you set.

04

Cohort views

Compare performance across segments over time.

Use cases

Built for how you use Journey Analytics

  • Funnel analysis
  • Optimization
  • Reporting
  • Goal tracking

SLA

99.99%

uptime SLA

Enterprise-grade reliability with 24/7 support, dedicated routing, and transparent status reporting.

FAQ

Common questions

Can I see where customers drop off?

Yes — step-level analytics show exits at every stage.

Are metrics updated live?

Yes — dashboards refresh in real time.

One platform

More Customer Journey Builder products

Every Conversa product shares the same API, dashboard, and billing.

Ready to launch Journey Analytics?

Get API keys in minutes. Pay only for what you use.